We have set a list of the most common questions asked pre-ride. Have a look through and see if your query is answered, if not, feel free to drop us a line – firstname.lastname@example.org and we will gladly reply. If it is a good one, we’ll add it to the FAQ list and you get a free beer on Tour!
Payments for services on Tour can be paid for with Bar Tokens. These can be purchased online prior to the event or from Support Desk on event.
Cash will be accepted in ZAR, BWP and USD. Exchange rates will be determined and set the week the event starts.
Due to the extensive logistics and costs of operating in these remote areas, we are unfortunately unable to accommodate non-riding family and/or friends. Your family can take advantage of some of the travel options available to visit nearby lodges and camps whilst you are on Tour.
For the same reasons as above, we are unable to accommodate non-riding family members for the first and last night’s functions, unless prior arrangements have been made.
Unless you have a sim card for the relevant country or roaming, you may struggle to get signal. There are also many areas where there is no signal at all. The event does have communication via Two-way radio and SAT phones for emergencies.
WiFi will be sponsored by Liquid Telecom on Tour. The WiFi will be available for participants on the first and last night only. The nights in between, the WiFi will only be available for the credit card facilities and media team.
For any emergencies whilst the event is taking place, please contact Mari on +27 (0)11 257 5057 or +27 (0)82 627 5001.
We do have a contact for bike rentals. Please email email@example.com for details.
You are allowed to bring an e-bike on Tour. Please be mindful of the training that is needed for the event even if you are riding an e-bike. The terrain can be strenuous and you should have done sufficient training regardless of what bike you are riding.
Please also ensure that you bring along a spare battery for your bike for back up on the longer and harder days.
I will be your responsibility to have both batteries charged every day and given to the Support Desk team.
Please also note there are portage sections where you will need to carry your bike. E-bikes are heavy and this needs to be considered.
Depending on the nationality of your passport, you might need a visa for participating in the event. Please see our Visa Lists indicating if you need a visa and if you need to apply for this before the event.
Visas fees and the applications are for your own responsibility and account.