We have created a list of the most common questions asked by new riders before the event. Have a look and see if your query is answered. If not, feel free to drop us a line on firstname.lastname@example.org and we will gladly reply. If it is a good one, we’ll add it to the FAQ list and you get a free beer on Tour!
We are working on this; however, given the limited connection in the remote areas we traverse, this may not happen. We recommend pre-purchasing bar coupons and bringing along cash.
We will update all registered participants before the start date if we do have onsite credit card facilities.
Payments for services on Tour can be paid for with bar coupons. These can be purchased online prior to the event or from the Hospitality Desk during the event.
Cash is accepted in ZAR, BWP and USD. Exchange rates will be determined and set the week before the event starts.
Due to the extensive logistics and costs of operating in these remote areas, we are unfortunately unable to accommodate non-riding family and/or friends. Your family can take advantage of some of the travel options available to visit nearby lodges and camps whilst you are on Tour.
For the same reasons we are unable to accommodate non-riding family members for the first and last night’s functions.
Unless you have a sim card for the relevant country, or have set your phone to roaming, you may struggle to get signal. There are also many areas where there is no signal at all. The event team uses two-way radios and SAT phones for emergencies during the event.
Wi-Fi is sponsored by Liquid Telecom on Tour. However, Wi-Fi will be available for participants on the first and last nights only. For the nights in-between, the Wi-Fi will be available only for the credit card facilities and media team.
For any emergencies whilst the event is taking place, please contact Mari on +27 (0)11 257 5057 or +27 (0)82 627 5001.
You are allowed to bring an e-bike on Tour. Please be mindful of the training that is needed for the event, even if you are riding an e-bike. The terrain makes for strenuous riding, and you should have completed sufficient training regardless of the bike you are riding.
Please also ensure that you bring along a spare battery for your bike for back-up on the longer and harder days.
It will be your responsibility to have both batteries charged every day and handed to the Hospitality Desk team for charging.
Please also note there are portage sections where you will need to carry your bike. E-bikes are heavy and this needs to be considered.
Depending on the nationality of your passport, you might need a visa for participating in the event. Please refer to our Visa Lists which indicate whether you need a visa and if you need to apply for this before the event.
Visas applications and fees are for your own responsibility and account.